Protecting your privacy at Falenqor Casino Hotel Resort
Effective Date: January 1, 2025
At Falenqor Casino Hotel Resort, we are committed to protecting the privacy and security of our guests' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our casino hotel and use our services.
We collect personal information when you make hotel reservations, participate in casino gaming activities, use our amenities, or interact with our services. This includes your name, contact information, payment details, gaming preferences, and stay history. Our casino hotel may also collect information through security cameras and gaming systems to ensure safety and regulatory compliance.
Your personal information helps us provide exceptional casino hotel services, process reservations, manage gaming accounts, and offer personalized experiences. We use this data to improve our casino and hotel operations, send promotional offers about our resort amenities, and comply with gaming regulations. We may also use your information for marketing purposes related to our casino hotel gambling services and luxury accommodations.
Falenqor Casino Hotel Resort implements robust security measures to protect your personal data from unauthorized access, disclosure, or misuse. We do not sell your personal information to third parties. However, we may share necessary information with service providers, gaming regulators, and law enforcement as required by casino regulations and legal obligations.
You have the right to access, update, or delete your personal information. You may opt out of marketing communications while still receiving essential service-related messages about your casino hotel stay. For gaming-related data, certain information must be retained to comply with casino regulations and responsible gaming requirements.
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at [email protected] or visit our Guest Services desk at the casino hotel resort.