Important terms for guests of Falenqor Casino Hotel Resort
Effective Date: January 1, 2025
Welcome to Falenqor Casino Hotel Resort. By staying at our casino hotel, using our gaming facilities, or accessing our services, you agree to these Terms and Conditions. These terms govern your relationship with our casino and hotel resort and ensure a safe, enjoyable experience for all guests.
All casino gaming activities are subject to state gaming regulations and our house rules. Guests must be 21 years or older to enter gaming areas and participate in casino gambling. Valid government-issued photo identification is required for all gaming activities. The casino reserves the right to verify identity and exclude any individual from gaming areas. All gaming decisions by casino personnel are final, and disputes will be handled according to gaming commission regulations.
Hotel reservations are subject to availability and our cancellation policies. Check-in time is 4:00 PM and check-out is 11:00 AM unless otherwise arranged. The casino hotel reserves the right to charge a fee for late check-outs. Guests are responsible for any damages to hotel property during their stay. Room rates are subject to applicable taxes and resort fees. Special rates and packages may have specific terms and restrictions that will be communicated at the time of booking.
Falenqor Casino Hotel Resort is committed to responsible gaming practices. We provide resources for problem gambling and reserve the right to exclude individuals who may have gambling-related issues. Disruptive behavior, intoxication, or violation of casino rules may result in removal from the premises. The casino hotel maintains security surveillance throughout the property for the safety and security of all guests and in compliance with gaming regulations.
The casino hotel resort's liability is limited to the extent permitted by law. We are not responsible for personal property loss, theft, or damage unless due to our gross negligence. Gaming losses are the responsibility of the individual player. The casino hotel is not liable for any indirect, incidental, or consequential damages arising from your stay or use of our facilities.
These terms may be updated periodically. Continued use of our casino hotel services constitutes acceptance of any changes. For questions about these Terms and Conditions, please contact our Guest Services team or visit us at the front desk.